Policies

Arrival Time

Please plan on arriving 5-10 minutes prior to your scheduled appointment time in order to fill out a Client Information and Health form. You can also download this form and fill it out before arriving by clicking here.

Cancellation Policy

At Body/Mind & Spirit Massage Therapy we understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients and out of consideration for the therapist’s time, we have adopted the following policies:

Anyone who either forgets or consciously chooses to forego their appointment, for whatever reason, will be considered a “no-show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.

Arriving late

If you are not present for your scheduled session during the first 15 minutes (unless having telephoned to inform us you might be late), it will be construed by us that you are a “no- show”, and that time slot will automatically become available for someone else. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment…and regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.

©2012 Body|Mind & Spirit Massage Therapy. All Rights Reserved.
Newark, Delaware Massage Therapist providing therapeutic massage services to clients in New Castle County, Delaware including Wilmington, Bear, Hockessin

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